Azure Local operations support
An engineer who knows your cluster, by the hour. Monthly updates, monitoring review, capacity checks and repair when something breaks.
Scope of the work
- Apply monthly updates in an agreed window and verify the result
- Review health alerts, storage capacity and performance trends
- Handle incidents: storage, networking, Azure Arc connectivity, failed updates
- Keep the as-built document and runbooks current
- Report hours and findings to you each month
- A cluster kept on a supported release
- A monthly report of work done, hours used and open risks
- Runbooks updated after every incident
Billed at $150.00 per hour. Ask Keith for an estimate.
What we check first.
Stay current
Azure Local releases have a limited support window. A cluster left for many months becomes harder to update.
Connection to Azure
The cluster must reach Azure regularly. A silent connectivity fault becomes a functional one, so we alert on it.
One incident, one runbook
Each repair ends with a written entry so the same fault is fixed faster next time, by anyone.
Four steps, written down.
A call with Keith
You describe the goal, the estate and the deadline. Keith turns it into a written scope with an hour estimate at the hourly rate.
A written design by Gus
Gus reviews the environment and gives you a written design with each decision and its reason.
Hands-on implementation
Gus implements in your tenant and your racks, remotely or on site, with every change logged as it is made.
Documents and a named contact
You receive the as-built record and the runbooks. Keith stays on as your account and project manager.
Asked before every engagement.
Is there a minimum commitment?
No retainer is required. Work is billed by the hour against an agreed scope. Keith can agree a monthly hour budget; work pauses for your approval when it is reached.
Do you offer 24-hour cover?
Not as a standing service. We agree response expectations in the scope so you know what to plan for.
What does the consulting cost?
Consulting is billed at $150.00 per hour. Keith sends a written hour estimate after the scoping call, and work starts when you approve it.
Often scoped together.
One rate. Two people.
Consulting is billed at $150.00 per hour. Keith runs sales, project management and your account. Gus does the architecture, the design and the implementation.
per consulting hour, for every consulting service